High-Performance Computing at the NIH

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Configure Microsoft Outlook 2003 for IMAP and LDAP

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First, are you using POP or IMAP?

Turning off POP3 mail

Adding IMAP mailbox

Microsoft Exchange Server

All mail that is held on helix (in the file /var/mail/user) will be displayed in the subfolder 'Inbox'. Any subfolders created below 'helix.nih.gov' will by default be files in /home/user. Ending the name of the subfolder with a '/' creates a directory in /home/user, and only directories can be further partitioned into subfolders. Outlook creates a subfolder (file) labeled 'Junk E-mail' by default.

Most PCs on the NIH campus use a Microsoft Exchange Server (one of the NIHCESMLBX*.nih.gov machines) by default. To change the default mailserver to helix:

  1. Pull down the Tools menu and select E-mail Accounts
  2. Choose 'View or change existing e-mail accounts" and click "Next" button
  3. Highlight 'helix.nih.gov' and click "Move Up" until it is at the top of the list

This will change the 'from' address from user@mail.nih.gov to user@helix.nih.gov.

Adjust frequency of checking mail

  1. Pull down the Tools menu, select Options, then select Mail Setup
  2. Click on "Send/Receive"
  3. Choose "Schedule an automatic send/receive every" = 10 minutes for both online and offline operation

Reading mail

Mail sent to helix.nih.gov is read in the same fashion as always. Mail is directed into the "Inbox" folder by default. Using the "Rules" facility of Outlook, mail can be redirected into other folders for a more organized retrieval.

Archiving mail

There is a quota limit on the amount of mail that can be stored on helix. Because of this, it is a good idea to archive mail on your local computer. This can be done by right clicking on the "Inbox" folder (or any subfolder) in the helix.nih.gov cascade, selecting "Properties", then selecting "AutoArchive". Mail can be copied to the local computer and then purged.

Deleting mail

Mail retrieved through IMAP from helix.nih.gov is not deleted in the same way as normal. Deleting mail (by either clicking on the "X" icon on the toolbar, or right clicking and selecting "Delete") only marks it as deleted (lines will be drawn through the text). The message will remain on the server (helix.nih.gov), and can even be undeleted later on. In order to really, really delete it,

  1. Highlight or select the message(s) to delete
  2. Pull down the Edit menu and select Purge Deleted Messages
  3. Click "Yes" box to delete